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Home > Service Contracts

Service Contracts

Unbeatable quality, unrivaled support - We've got you covered

Flexible options built just for you

A planned maintenance agreement with Workplatform makes ownership simple and maximises the uptime of the machine. All of our factory-trained mobile engineers have fully stocked service vehicles with genuine Genie parts and have access to overnight parts replenishment. Because all we do is sell and support Genie machines, we have one of the highest first-time fix rates in the industry.

Our goal is to supply the best equipment and then support that machine with the highest possible level of support, conforming to both LOLER (Lifting Operations and Lifting Equipment Regulations 1998) and PUWER (Provision and Use of Work Equipment Regulations) regulatory standards, ensuring compliance and peace of mind when working at height.

A planned maintenance agreement can be tailored to your specific needs and is dependent on site conditions and application, but usually involves two LOLER inspections (one every six months) and also a service on each visit.

Unmatched aftersales support that keeps you up and running

No one knows your Genie better than our factory trained engineers.

Tier 1

One off service or LOLER

This includes one visit, engineers will carry out either a LOLER inspection or a routine service.

Tier 2

Service & LOLER

This includes one visit, which includes a thorough examination and routine service for each machine on the plan.

Tier 3

Annual Service & LOLER

This includes two 6-monthly visits, each visit including a thorough examination and routine service for each machine on the plan.

  • Software upgrades for improved productivity, reliability and SAFETY.

  • Outstanding safety bulletins checked for and completed.

  • All servicing and repairs are carried out by our in-house factory-trained engineers.

  • Free over-the-phone technical support.

  • Genuine OEM Parts.

  • Fully stocked service vehicles.

  • Most faults are fixed the first time.

  • Take advantage of reduced breakdown costs with a 15% reduction on our standard hourly rate.

  • Priority call out.

  • Discount on spare parts.

Create your own plan best suited for you

Committed to excellence, dedicated to your success.

Contact Our Service Department

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Peace of mind is important

Enjoy total confidence with safe, dependable equipment and full support whenever you need it.

Want to know more?

We're here to help

Workplatform Ltd

Service Contracts

Or give us a 01332 977877
Workplatform Ltd

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