Genie Servicing & Repairs

Trust Genie’s UK Service Provider — Unrivalled Expertise, Service, and Support

Genie's UK Service Provider

Workplatform is Genie's service provider for the UK. From routine maintenance to urgent Genie breakdown call-outs, our in-house team of experienced technicians ensures your Genie equipment stays running and compliant with LOLER (Lifting Operations and Lifting Equipment Regulations) and PUWER (Provision and Use of Work Equipment Regulations).

Service Contracts

We offer tailored Genie service contracts to suit your specific needs, designed to keep your Genie scissors, booms, personnel lifts, and any other access platforms in top condition and ensure all safety standards are met.

Our annual Genie service plan includes two LOLER inspections every year, conducted every 6 months, alongside a minor service on the first visit and a full service on the second visit. Giving you peace of mind that your Genie equipment meets legal requirements and ensures peak performance.

A planned service agreement can be tailored to your specific needs. We’ve got you covered.

One of the highest first time fix rates in the industry

No one knows your Genie better than our factory trained engineers.

Nationwide Coverage

Wherever you are in the UK, Workplatform is ready to support you with a fast and reliable service. Our in-house, Genie factory-trained team of mobile engineers covers the entire country, ensuring expert support is never far away. Each service van is fully equipped with OEM parts and diagnostic tools, allowing our team to tackle most issues on-site, reducing downtime and keeping your equipment running smoothly.

Nationwide coverage across the UK.
Genie factory-trained engineers.
Fully equipped service vans carrying OEM parts.
Fast response times to minimise downtime.
On-site repairs and servicing.
Genuine Genie parts for lasting reliability and performance.

Genie Warranty

New Genie Scissors and Booms are supplied with a 5-year structural warranty and a 2-year warranty on electrics and hydraulics. Personnel Lifts and Material Lifts are supplied with a 1-year warranty. All of these warranties can be extended by either an additional 1 year or 2 years.

All of our used machines are supplied with a 6-month parts and labour warranty, excluding batteries, hoses, O-rings, and seals.

Committed to excellence, dedicated to your success.

Focusing 100% on Genie allows us to provide the highest level of support.

PDI & LOLER Inspections

At Workplatform, every machine undergoes a Pre-Delivery Inspection (PDI) and a Lifting Operations and Lifting Equipment Regulations (LOLER) inspection before delivery.

Pre-Delivery Inspection (PDI): Each machine undergoes a thorough Pre-Delivery Inspection, where our skilled technicians inspect and test every component to ensure everything functions flawlessly.
LOLER Certified: Safety is our top priority! All our machines are given a LOLER (Lifting Operations and Lifting Equipment Regulations) certificate, adhering to the highest safety standards. You can trust that your Genie access platform is ready for reliable and secure operation.

Refurb Your Machine

At Workplatform, we offer a professional refurbishment service that brings your machine back to top condition, both inside and out.

Respray to ensure a clean and professional look.
New decals.
New batteries.
LOLER inspection.
Full service by Genie-trained engineers.
Replacement Genie OEM parts.

Service & Repairs

Get in touch with our service department

We service all Genie access equipment and all Genie material lifts.

Absolutely, we tailor service contracts based on your machine usage, environment, and site-specific requirements.

Yes, our nationwide team of mobile engineers are available for urgent breakdowns. Our service vans are fully stocked with Genie OEM parts, allowing us to resolve most issues on the same day.

We provide rapid response nationwide, with engineers equipped and ready to attend the site quickly to minimise downtime.

Yes. Our engineers are factory-trained and certified to work on all Genie access platforms, ensuring the highest quality of service.

Simply call us on 01332 977877 or email [email protected].

Getting in touch with our Service Department is quick and seamless. Simply send us an email or call us directly on 01332 977877, and a member of our service department will be in touch immediately to assist you.

Genie lifts should be serviced regularly to keep them operating safely and efficiently. The recommended service schedule depends on usage, but most machines require routine maintenance.

A LOLER inspection is a thorough examination required under the Lifting Operations and Lifting Equipment Regulations (LOLER). For access platforms such as Genie lifts, inspections are typically required every six months to ensure the equipment is safe to operate and compliant with UK regulations.

Yes. Workplatform provides Genie lift breakdown and repair services across the UK. Our mobile engineers carry a range of genuine Genie parts and can diagnose and repair faults on site to get your machine back up and running as quickly as possible.

Yes. Our engineers use genuine Genie OEM parts wherever possible to ensure the reliability, performance, and longevity of your equipment.

Yes. Workplatform provides nationwide servicing and repairs for Genie access equipment. Our mobile engineers operate across the UK and can visit your site to carry out maintenance, inspections, and repairs.

Workplatform is the Genie service provider for the UK. Your trusted partner for Genie repairs nationwide. From routine maintenance to urgent Genie breakdown call-outs, our in-house team of experienced technicians ensures your Genie equipment stays running and compliant with LOLER (Lifting Operations and Lifting Equipment Regulations) and PUWER (Provision and Use of Work Equipment Regulations).

Service Contracts

We offer tailor-made Genie service contracts to suit your specific needs. Our Genie maintenance contracts are designed to keep your Genie scissors, booms, personnel lifts, and any other access platforms in top condition, ensuring peak performance and all safety standards are met.

Our annual genie service plan includes two LOLER inspections every year, conducted every 6 months, alongside a full service during each visit. Giving you peace of mind that your Genie equipment meets legal requirements and ensures peak performance.

A planned maintenance agreement can be tailored to your specific needs and is dependent on on-site conditions. We’ve got you covered.

Our service contracts are supported by our in-house team of highly trained mobile engineers, equipped with service vans fully stocked with OEM parts. Covering the whole of the UK, we can tackle any issues quickly and efficiently.

Expert Genie Lift Repairs and Breakdown Support

When unexpected issues arise, our factory-trained in-house engineers have you covered. No matter the issue, we understand getting your machine back up and running is a must, and we provide quick and reliable support.

Our nationwide network of engineers provides breakdown coverage all over the UK, ready to respond to any emergencies, and will come directly to your site, no matter where you are. Stocked with Genuine Parts to sort the issue on the same day of the visit.

Extended Warranty Options

New Genie Scissors and Booms are supplied with the standard 5-year structural warranty and 2-year warranty on electrics and hydraulics. Personnel and Material Lifts are supplied with a 1-year warranty. All of these warranties can be extended by either an additional 1 year or 2 years.

All of our used machines are supplied with a 6-month parts and labour warranty, excluding batteries, hoses, O-rings, and seals.

Looking for extra protection? Contact our service team to extend your warranty on 01332 977877 or send an email to [email protected].

Why Partner with Workplatform for Genie Servicing and Repairs?

Workplatform is the official Genie service provider, offering expert servicing and repairs to keep your Genie access equipment in peak condition. We have a skilled service team with decades of experience, providing manufacturer-approved maintenance, ensuring safety, reliability, and making sure your Genie access platforms are compliant with industry standards.

The UK’s Authorised Genie Dealer – Sales, Parts & Service

Decades of experience

In-house trained technicians

Nationwide coverage

Expert guidance and support

Rapid response times

Customer focused

Mobile service engineers

Service contracts

We are here to help. Call 01332 977877 to speak to our service team. Keep your Genie equipment in top condition.

Contact Our Service Department

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Download Genie Services Manuals

Find official Genie service manuals for scissor lifts, boom lifts, vertical mast lifts and aerial work platforms — stay safe and keep your lift running at its best.